Privacy Policy

Nitronet VPN respects the privacy of its users and is committed to protecting the Personal Information you provide. As the processing of Personal Information is an unavoidable part of our services to you, in order to be fully aware of our policy and practices in this regard, read this document entitled "Privacy Policy" and any other messages that we send to you through your account about the processing  of your Personal Information. For the sake of clarity, “Personal Information,” is information that relates to an identified or identifiable individual. To “process” or “processing” means any use of Personal Information including, transferring, collecting, recording, storing, using, analyzing, combining, disclosing or deleting it.

Changes to this Document

This document may be subject to changes and revisions periodically, and if notification of material changes (The way we handle Personal Information as described here) are required by law, we will notify our users through the website and the application.

Third Party Softwares, Website and Services

Use of our Services may also include links to third parties. So clicking on them may lead to the collection of your Personal Information by third parties. It is recommended that in addition to this document and its amendments, you also read the privacy policies of third-party links carefully. Nitronet VPN  shall not be held liable for the information you share with third parties (whether these third parties are other users of Nitronet VPN  or any other Service Providers). Please note that we may also obtain Information about you from third parties.

Types of Personal Information that We Process

• Nitronet VPN is a no-log VPN service. When you use our Services, WE DO NOT COLLECT, SOTRE, RECORD and ANALYZE the users' traffic and its usage log or the content of any communications, and your data only transfers through our servers to the endpoint that you wanted.
• However We gather and record these Information:
  • All the Information required to create an account on Nitronet VPN, including mobile number, Email and password (encrypted) or any other Personal Information that you provide
  • The duration and intervals of your use of the services.

What Do We Do With Personal Information

We use Personal Information to enforce the ongoing or any oncoming contract(s) between us and our users or in cases where it is necessary to enforce our legal rights. Since Nitronet VPN  wants to provide to you the best products and services with the utmost security and also to improve its services, we need to use your Personal Information to:

• Evaluate the performance of our services and fix their bugs in future versions
• Increase the security and accuracy of service performance
• Improve the user experience by adapting to the needs and demands of the user
• Analyze the behavior of our users in using the service, including in the stage of the registration process in order to improve the process of Nitronet VPN
• Provide services in a manner in which the user can efficiently and uniquely use all the facilities and solutions available. For example, optimizing the image quality according to the user connection information;
• Notify you the important events such as service and product updates, significant changes in Terms of Use of the Nitronet VPN or this privacy policy
• Prevent any communication with the service for users with a public IP Address, in order to maintain the security of users information and also improve the quality of service provided
• Train the support team for responding to users and monitor their performance
• Use in litigations, defense and response to litigations against Nitronet VPN  and any other related judicial or administrative body in order to defend the rights and properties of Nitronet VPN  or its users
• Correspond and contact with users by the support team
• Develop and provide better and more services by Nitronet VPN or any group of its partners and affiliated companies
• Use in machine learning and training the artificial intelligence models of our  in order to enhance your overall experience and creating more accurate feedbacks from our services.

We may use the information you provide to make statistical reports of our industry, without being directly related to a specific individual.

Who Do We Share With the Personal Information

• In order to comply with the applicable laws and regulations, we may provide Personal Information to the authorities during the judicial proceedings and/or in response to the orders of any other competent judicial/administrative body.
• If we merge into another company or reorganize or sell our assets, all Personal Information will remain confidential and any decision to transfer users Personal information or change the privacy policy will be communicated to users.
• We may also share Personal Information with third parties who work with us to provide services to you. The scope and limits of Personal Information provided to these persons/entities will always be limited to the situations in which they cooperate and work with us in the framework of Terms of Use Document. These third parties can only process or use Personal Information within the framework of Terms of Use and this privacy policy.

Security of Personal Information

Nitronet VPN will make reasonable efforts to keep the Nitronet VPN your data safe and secure. Please note that we only give this obligation to you and the standard of security and protection is by regarding the latest technologies applicable in relevant market and is also by taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing.

Retention of Personal Information

We will retain Personal Information for as long as required to do what we say we will in this policy, unless a longer retention period is required by applicable law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing contractual relationship with you and provide to you our services
• Whether we have a legal obligation to keep the Personal Information (for example, certain laws require us to keep records of your information for a certain period of time before we can delete them); or
• Whether retention is necessary or advisable for our legal interest (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

Transparency, Your Choice and Privacy Questions

Different users have different privacy concerns. Our goal is to be completely transparent about the information we collect, so that you can make informed choices about how it is used. It is up to you to decide how to access your personal and non-personal information. Please ask any questions, convey any ambiguities or concerns about your privacy simply by calling or emailing us. All calls and emails will be answered and good suggestions from our users will be taking into account as much as possible.

Your Requests

In any circumstances, you may apply for any of the following requests in connection with your Personal Information:

• Access to your personal information which is at the disposal of Nitrogen VPN
• Completion of incomplete Personal Information or correction of incorrect Personal Information which is at the disposal of Nitronet VPN
• Deletion or erasure of Personal Information. In this regard, Nitronet VPN will review your request and will delete or erase the Personal Information only within the framework and limits of the applicable laws and regulations and will notify you accordingly

Declaration of your dissatisfaction with the processing of Personal Information is always possible; In this regard, Nitronet VPN  will review your requests and will act only within the framework allowed by the applicable laws and regulation and will inform you accordingly. As mentioned earlier, not having access to certain information may prevent Nitronet VPN from providing all or some of the services or functionality of our website or application.

Request Conditions

You can send your requests to Nitronet. Your requests within the framework of this policy will be free of any charge. To answer your requests, Nitronet VPN may request information from you to verify your identity and authenticity and ensure your right to access Personal Information. These measures are aimed at protecting Personal Information and preventing unauthorized access to your Personal Information. Each request will be answered within a maximum of one month unless the complexity or multiplicity of topics requires further investigation; In this case, Nitronet VPN will give you the necessary information.